Privacy Policy

Effective Date: April 27, 2026

Overview

Mockingbird Flora LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase.

Our website is hosted by Squarespace, which provides the platform that allows us to offer our products and services to you.

By using our site, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, including:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order details

When you visit our site, certain information is automatically collected through Squarespace, including:

  • IP address

  • Browser type and device information

  • Pages visited and interactions with the site

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Respond to inquiries

  • Improve our website and customer experience

  • Send occasional marketing emails (only if you opt in)

Payments

Payments are processed securely through Squarespace and its integrated payment providers (such as Stripe or PayPal). We do not store your full payment information on our servers.

Sharing Your Information

We share your information only as necessary to operate our business, including:

  • Squarespace (our website and e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

These third parties have access to your information only to perform services on our behalf.

We do not sell or rent your personal information.

Cookies & Analytics

Our site uses cookies and similar technologies provided by Squarespace to support essential site functionality and improve your browsing experience.

We may also use analytics tools such as Google Analytics to understand how visitors interact with our site.

You can adjust your browser settings to refuse cookies if you prefer.

Your Rights (California Residents)

If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • The right to request access to the personal information we collect about you

  • The right to request deletion of your personal information

  • The right to know how your data is used

To make a request, please contact us using the information below.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and support our business operations.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Contact

If you have questions about this Privacy Policy or would like to make a data request, please contact us through our website contact form.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.